In the car rental and corporate fleet sector, a new trend is emerging: the use of artificial intelligence and automated systems to inspect vehicles at the end of a rental. Recently, Hertz announced a partnership with UVeye to deploy scan‑AI systems capable of “scanning” cars in just a few seconds, detecting body damage, cracks, tire wear, and other anomalies.
It is a procedure that is revolutionizing the industry:
- Faster vehicle return process, reducing downtime for both customers and branch offices.
- Standardization of inspections: fewer ‘human’ errors, greater consistency in assessing vehicle condition.
- Opportunity to reduce operational costs related to staff dedicated to visual inspections.
- Improved customer satisfaction, provided the process is transparent and impartial.
A concrete example of how, if properly applied, artificial intelligence can truly assist us and simplify our daily lives.
Within our own organization, we are also actively experimenting with the use of AI on multiple fronts, including document management and data analysis activities.